Emotional Intelligence (EQ)
How Developing EQ can Make a Difference in Leadership
As leaders we face many challenges within the workplace such as making decisions, conflict others and time management. But how often do we become ground down by problems caused by pressure, poor communication and unclear objectives? Employees who under-performing do so because of a lack of self-confidence, feeling demotivated and worry.
Here is where our emotional intelligence can really make a difference. It is about working with our emotions in an intelligent way. Here are the 5 components of EQ:
Self Perception - employees need to understand themselves and their own emotions before they can truly understand other people’s emotions. Starting with the development of self-awareness, employees can quickly develop a deeper understanding of the everyday emotions they experience.
Self Expression - often poor communication between workers is caused by a failure in people expressing themselves clearly. However they have a much better chance of being understood when they learn to express their emotions clearly - for example being assertive without becoming dominant or passive.
Interpersonal - developing an understanding of our work colleagues’ emotions helps us to communicate with them more effectively. This results in better team harmony and increased productivity.
Decision Making - often bad decisions are made by irrational and impulsive thinking, sometimes combined with negative emotions such as anxiety and stress. Emotional intelligence is about realising these factors and knowing how to focus positively towards the best outcome.
Stress Management - coping with the pressures of our jobs and keeping things in perspective. It’s important for employees to stay focused and resilient and learn to grow in a controlled way.
How we measure your EQ with the EQ-i 2.0 tool:
The EQ-i 2.0 is an online self-questionnaire which takes between 15-20 minutes to complete. The reports are used to assess an individual’s emotional intelligence in 15 different areas. These results are then used to provide feedback and coaching to show leaders the most effective way to develop their emotional intelligence. We include this in our leadership development course and one to one coaching programme.
This video will explain more: